Download & Specs

For convenience to Salamander customers, below is an easy access to solution installation guides and links to download the mobile applications! 

Please make sure your software is up-to-date. To check your software version, click the "About" option in the software. Links below will also include the most up-to-date sub version (example: 5.0.1 )

If you need more information, please contact support.

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Salamander Software Installation Requirements
TAG APP

TAG APP

itunes
google
TRACK APP

TRACK APP

itunes
google
INVENTORY APP

INVENTORY APP

itunes
google

ANDROID MOBILE SPECS

Platform Android
Operating System Android 6.0 and above
Avg. Cellular Data Usage (per record during event) 1k
Supported MFG's Google (Pixel / Nexus), Samsung, Motorola, Asus, Acer, Panasonic, HP, LE
APP Name TAG APP TRACK APP INVENTORY APP
Storage Size on Device 18.03 MB 16.59 MB 58.75 MB
Rear Facing Camera YES - Minimum 5 megapixels at 1080p
Available on Mobile Phone YES
Available on Tablet YES

iOS MOBILE SPECS

Platform Apple
Operating System iOS 10.0 and above
Avg. Cellular Data Usage
(per record during event)
1k
Supported MFG's Apple

APP Name TAG APP TRACK APP INVENTORY APP
Storage Size on Device 14.7 MB 18.1 MB 55.4 MB
Rear Facing Camera YES
Available on Mobile Phone YES
Available on Tablet YES
PC BASED SOFTWARE
VERSION
GUIDE
Version 4.0
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Version 5.0 *
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Version 4.0
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Version 4.0
*If your PC is not running on Windows 10 OS, for RAPID TAG, you will need v4.0. Please contact support for the correct software.

PC SOFTWARE Minimum System Requirements

Software COMMAND ID DESIGNER*, PRINT CONTROL, RAPID TAG, RAPID TAG EVAC
Processor 1.4 GHz 1 GHz
RAM 3 GB 2 GB
Screen Resolution 1024 x 768
Free Hard Disk Space 8 GB 1 GB
Free Hard Disk Space 1 3
Internet Information IIS 7.5 or above N/A

PC SOFTWARE AND OPERATING SYSTEM REQUIREMENTS

WINDOWS OPERATING SYSTEMS:

  • Windows 10 (x86 or x64) works with COMMAND, RAPID TAG (version 5.0), RAPID TAG EVAC, and ID DESIGNER
  • Windows 7 Home Premium or above (x86 or x64) works with COMMAND, RAPID TAG (version 4.0 or earlier), RAPID TAG EVAC, and ID DESIGNER

An internet connection is required for downloading software, licensing PC applications, and synchronizing data to SalamanderLive™ during an event.

*NOTE: ID DESIGNER is not compatible with Microsoft Surface Pro tablets.

DISCONTINUED PRODUCTS: MobileExpress, Mobile ICS/EMS, ResourceMGR, ResourceMGR Web, and interTRAX Exchange.

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