24 / 7 Support
Because events can happen at anytime, our support team is always ready to handle any support questions.
877-430-5171
On-Site & Remote Training
We provide only the best subject matter experts when conducting trainings. Our trainers are not only experienced with our solutions but also with use cases on how to adapt Salamander to your existing workflows.
Our learning center,
located in SalamanderLive, provides users with free access to hundreds of materials that are designed to educate users on everything that Salamander has to offer.
Salamander offers FREE Monthly Trainings on specific features and use-case scenarios. Learn how to use the tools your organization is subscribed to or just join us to learn more about our offerings. Feel free to ask our training expert questions during the call so you feel confident using SalamanderLive and our additional accountability solutions. Use our Contact Us form to send us any topics or scenarios that you would like to be trained on and we will add them to our training consideration list.
Upcoming Trainings
FREE TRAINING: Webinar - Tagging & Tracking with RAPID TAG
Presenter: Lia Holtrop - Director of Training
Join us for a special webinar to get an inside look at one of our newest features within SalamanderLive. RAPID TAG, formally a PC-based only feature, will soon be available within Events (release date TBD). In this training we will cover:
- How to add RAPID TAG resources directly within the event
- Scanning driver’s license to parse people information
- Viewing / managing RAPID TAG resources
- Printing RAPID TAG IDs
- Viewing reports
Wednesday, Nov 11, 2026: 11 AM - 12 PM EST
Tuesday, Nov 17, 2026: 2 PM - 3 PM EST
FREE Event / Exercise Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place. Consultation sessions are limited up to one hour. Visit the bottom of the Training & Support Page to schedule.
FREE Training Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place.
There is a limited number of consultations that are available each month. Consultation sessions are limited up to one hour. To request a consultation time, CLICK HERE .
