Training & Support

Keep Up to Date

24 / 7 Support

Because events can happen at anytime, our support team is always ready to handle any support questions.

877-430-5171

On-Site & Remote Training

We provide only the best subject matter experts when conducting trainings.  Our trainers are not only experienced with our solutions but also with use cases on how to adapt Salamander to your existing workflows. 

Our learning center,
located in SalamanderLive, provides users with free access to hundreds of materials that are designed to educate users on everything that Salamander has to offer.

Salamander offers FREE Monthly Trainings on specific features and use-case scenarios. Learn how to use the tools your organization is subscribed to or just join us to learn more about our offerings. Feel free to ask our training expert questions during the call so you feel confident using SalamanderLive and our additional accountability solutions. Use our Contact Us form to send us any topics or scenarios that you would like to be trained on and we will add them to our training consideration list.

Upcoming Trainings

FREE - JUNE WEBINAR: Merging Events in SalamanderLive

Presenter: Lia Holtrop - Director of Training

Enhance your situational awareness with Salamander's feature to join multiple events together creating a common operating picture. In this training, we will look at the Internal Join and PIN Join features in SalamanderLive. This email address is being protected from spambots. You need JavaScript enabled to view it. to send us an email request to join or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Thursday, June 6, 2024: 2 PM - 3 PM EST
Tuesday, June 25, 2024: 11 AM - 12 PM EST

FREE - JULY WEBINAR: Cost Usage Tracking

Presenter: Lia Holtrop - Director of Training

Get down to the second cost tracking on both people and equipment during and after an event. In this training, we will look at:
• Assigning specific rates to people and equipment
• Setting an overall account rate
• The Burndown tile
• Cost reports

This email address is being protected from spambots. You need JavaScript enabled to view it. to send us an email request to join or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Thursday, July 18, 2024: 2 PM - 3 PM EST
Wednesday, July 24, 2024: 11 AM - 12 PM EST

FREE - AUGUST WEBINAR: Email Communication Tools in SalamanderLive

Presenter: Lia Holtrop - Director of Training

Join us as we look at the various ways to send email communications directly from SalamanderLive. This email address is being protected from spambots. You need JavaScript enabled to view it. to send us an email request to join or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Tuesday, August 6, 2024: 2 PM - 3 PM EST
Wednesday, August 14, 2024: 11 AM - 12 PM EST

FREE - SEPTEMBER WEBINAR: ASSET MANAGEMENT

Presenter: Lia Holtrop - Director of Training

In this training, we will cover all aspects of the ASSET MANAGEMENT feature in SalamanderLive including importing assets, setting and managing asset alerts, and asset reportsThis email address is being protected from spambots. You need JavaScript enabled to view it. to send us an email request to join or email us at This email address is being protected from spambots. You need JavaScript enabled to view it..

Wednesday, Sept 18, 2024: 11 AM - 12 PM EST
Tuesday, Sept 24, 2024: 2 PM - 3 PM EST

FREE Event / Exercise Consultations

Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place. Consultation sessions are limited up to one hour. Visit the bottom of the Training & Support Page to schedule.

FREE Training Consultations

Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place.

There is a limited number of consultations that are available each month. Consultation sessions are limited up to one hour. To request a consultation time, CLICK HERE to send the request form. For general questions on consultations, please reach out to training@salamanderlive.com.

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