24 / 7 Support
Because events can happen at anytime, our support team is always ready to handle any support questions.
877-430-5171
On-Site & Remote Training
We provide only the best subject matter experts when conducting trainings. Our trainers are not only experienced with our solutions but also with use cases on how to adapt Salamander to your existing workflows.
Our learning center,
located in SalamanderLive, provides users with free access to hundreds of materials that are designed to educate users on everything that Salamander has to offer.
Salamander offers FREE Monthly Trainings on specific features and use-case scenarios. Learn how to use the tools your organization is subscribed to or just join us to learn more about our offerings. Feel free to ask our training expert questions during the call so you feel confident using SalamanderLive and our additional accountability solutions. Use our Contact Us form to send us any topics or scenarios that you would like to be trained on and we will add them to our training consideration list.
Upcoming Trainings
FREE Event / Exercise Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place. Visit the bottom of the Training & Support Page to schedule.
FREE - JUNE WEBINAR: INVENTORY APP
Presenter: Lia Holtrop - Director of Training
Know where your assets are at all times. Join us in June as we walkthrough how to issue, return, adjust, and audit assets using the INVENTORY APP.
Tuesday, June 13, 2023: 11 AM - 12 PM EDT
Wednesday, June 21, 2023: 2 PM - 3 PM EDT
FREE - JULY WEBINAR: SalamanderLive Self Registration Portal
Presenter: Lia Holtrop - Director of Training
Join us as we look at the new SalamanderLive Self Registration Portal. The portal allows users to create and manage their own SalamanderLive personnel profile, saving organization administrators time from manually entering them into the system. In this training, we will cover:
Thursday, July 13, 2023: 2 PM - 3 PM EDT
Wednesday, July 19, 2023: 11 AM - 12 PM EDT
FREE - AUGUST WEBINAR: Wizards Part 1 - Visitor Management
Presenter: Lia Holtrop - Director of Training
Join us as we walk through how to add and track visitors on-scene using the Visitor Management Wizard.
Wednesday, August 9, 2023: 11 AM - 12 PM EDT
Tuesday, August 22, 2023: 2 PM - 3 PM EDT
FREE - SEPTEMBER WEBINAR: Wizards Part 2 – Quick Check In
Presenter: Lia Holtrop - Director of Training
Learn how to quickly check in people into an active event using the Quick Check In Wizard.
Thursday, September 7, 2023: 2 PM - 3 PM EDT
Wednesday, September 13, 2023: 11 AM - 12 PM EDT
FREE Training Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place.
There is a limited number of consultations that are available each month. To request a consultation time, CLICK HERE to send the request form. For general questions on consultations, please reach out to training@salamanderlive.com.
