Training & Support
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24 / 7 Support
Because events can happen at anytime, our support team is always ready to handle any support questions.
877-430-5171
On-Site & Remote Training
We provide only the best subject matter experts when conducting trainings. Our trainers are not only experienced with our solutions but also with use cases on how to adapt Salamander to your existing workflows.
Our learning center,
located in SalamanderLive, provides users with free access to hundreds of materials that are designed to educate users on everything that Salamander has to offer.
Salamander offers FREE Monthly Trainings on specific features and use-case scenarios. Learn how to use the tools your organization is subscribed to or just join us to learn more about our offerings. Feel free to ask our training expert questions during the call so you feel confident using SalamanderLive and our additional accountability solutions. Use our Contact Us form to send us any topics or scenarios that you would like to be trained on and we will add them to our training consideration list.
Upcoming Trainings
FREE TRAINING: Webinar - What's New in the TAG APP
Presenter: Lia Holtrop - Director of Training
The TAG APP is getting a face lift. Join us as we explore the new features and enhancements made to the user interface and experience.
Thursday, Jan 15, 2026: 2 PM - 3 PM EST
Tuesday, Jan 20, 2026: 11 AM - 12 PM EST
FREE TRAINING: Webinar - SalamanderLive Inventory Module
Presenter: Lia Holtrop - Director of Training
Join us as we re-explore the cloud version of the INVENTORY APP. In this training, we will walk through all facets of the SalamanderLive Inventory module including:
- Getting access
- Issuing, returning, and consuming inventory
- Setting up Inventory Scan Mode
- And more...
Wednesday, Feb 11, 2026: 11 AM - 12 PM EST
Thursday, Feb 19, 2026: 2 PM - 3 PM EST
FREE TRAINING: Webinar - SalamanderLive PLANS Feature
Presenter: Lia Holtrop - Director of Training
Strategize and be ready. Learn how to create event plan templates and turn them into a live event using the SalamanderLive PLANS feature.
Thursday, March 12, 2026: 2 PM - 3 PM EDT
Tuesday, March 24, 2026: 11 AM - 12 PM EDT
FREE Event / Exercise Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place. Consultation sessions are limited up to one hour. Visit the bottom of the Training & Support Page to schedule.
FREE Training Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place.
There is a limited number of consultations that are available each month. Consultation sessions are limited up to one hour. To request a consultation time,
