24 / 7 Support
Because events can happen at anytime, our support team is always ready to handle any support questions.
877-430-5171
On-Site & Remote Training
We provide only the best subject matter experts when conducting trainings. Our trainers are not only experienced with our solutions but also with use cases on how to adapt Salamander to your existing workflows.
Our learning center,
located in SalamanderLive, provides users with free access to hundreds of materials that are designed to educate users on everything that Salamander has to offer.
Salamander offers FREE Monthly Trainings on specific features and use-case scenarios. Learn how to use the tools your organization is subscribed to or just join us to learn more about our offerings. Feel free to ask our training expert questions during the call so you feel confident using SalamanderLive and our additional accountability solutions. Use our Contact Us form to send us any topics or scenarios that you would like to be trained on and we will add them to our training consideration list.
Upcoming Trainings
FREE v3 TRAINING: Webinar - Collections
Presenter: Lia Holtrop - Director of Training
Join us as we look at how to create collections in SalamanderLive v3 and then how to check in and track a collection during an event.
Thursday, Aug 14, 2025: 2 PM - 3 PM EDT
Wednesday, Aug 20, 2025: 11 AM - 12 PM EDT
FREE v3 TRAINING: Webinar ASSET MANAGEMENT
Presenter: Lia Holtrop - Director of Training
In this training, we will dive into all the inventory related features in SalamanderLive v3 including:
- Add / edit consumable records through manual entry and import
- Add / edit / complete alerts
- Print equipment tags
- View inventory reports
- And more
CLICK HERE to send us an email request to join or email us at
Tuesday, July 15, 2025: 11 AM - 12 PM EDT
Thursday, July 24, 2025: 2 PM - 3 PM EDT
FREE v3 TRAINING: Webinar - Managing the Equipment Page (Non-Inventory)
Presenter: Lia Holtrop - Director of Training
This training is geared towards organizations who are not subscribed to the ASSET MANAGEMENT feature but want to utilize the Equipment side of SalamanderLive. In this training, we will look at how to:
- Add / edit equipment records through manual entry and import
- Upload an image and other files
- View and request deployable equipment
- Search, sort, and filter equipment data
- And more
CLICK HERE to send us an email request to join or email us at
Thursday, June 12, 2025: 2 PM - 3 PM EDT
Wednesday, June 25, 2025: 11 AM - 12 PM EDT
FREE Event / Exercise Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place. Consultation sessions are limited up to one hour. Visit the bottom of the Training & Support Page to schedule.
FREE Training Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place.
There is a limited number of consultations that are available each month. Consultation sessions are limited up to one hour. To request a consultation time,
