24 / 7 Support
Because events can happen at anytime, our support team is always ready to handle any support questions.
877-430-5171
On-Site & Remote Training
We provide only the best subject matter experts when conducting trainings. Our trainers are not only experienced with our solutions but also with use cases on how to adapt Salamander to your existing workflows.
Our learning center,
located in SalamanderLive, provides users with free access to hundreds of materials that are designed to educate users on everything that Salamander has to offer.
Salamander offers FREE Monthly Trainings on specific features and use-case scenarios. Learn how to use the tools your organization is subscribed to or just join us to learn more about our offerings. Feel free to ask our training expert questions during the call so you feel confident using SalamanderLive and our additional accountability solutions. Use our Contact Us form to send us any topics or scenarios that you would like to be trained on and we will add them to our training consideration list.
Upcoming Trainings
FREE - SalamanderLive v3 Training Schedule
FREE SalamanderLive v3 Training Schedule
In January, we will begin a three (3) part training series to cover all the changes (Account Settings, Data Management, Plans and Events) in SalamanderLive v3. There will be many opportunities to join us as each topic will be covered once a week, three (3) times a month in January and February, followed by a tapered schedule for March. Scroll down for the January and February schedule.
Webinar 1: Account Settings
Presenter: Lia Holtrop - Director of Training
In this training, we will cover all the changes and enhancements made with the Login (Single Sign-On and Direct Login), Navigation, Profile, and Account (Multi-Factor Authentication, Qualifications / Trainings, and Security Users)
Tuesday, Jan. 21, 2025: 1 PM - 2 PM EST
Tuesday, Jan. 28, 2025: 2 PM - 3 PM EST
Tuesday, Feb. 4, 2025: 11 AM - 12 PM EST
Tuesday, Feb. 11, 2025: 1 PM - 2 PM EST
Tuesday, Feb. 18, 2025: 2 PM - 3 PM EST
Webinar 2: Data Management
Presenter: Lia Holtrop - Director of Training
Join us as we dive into the list pages: Organizations, People, Equipment, Alerts, and Collections. A few things you can expect to see are the new fields have been added, QR code utilization tracker, and take a peek at a new list page, Alerts
Wednesday, Jan. 22, 2025: 1 PM - 2 PM EST
Wednesday, Jan. 29, 2025: 2 PM - 3 PM EST
Wednesday, Feb. 5, 2025: 11 AM - 12 PM EST
Wednesday, Feb. 12, 2025: 1 PM - 2 PM EST
Wednesday, Feb. 19, 2025: 2 PM - 3 PM EST
Webinar 3: Plans and Events
Presenter: Lia Holtrop - Director of Training
To wrap up the series, we will discuss all the changes made within Plans, Events Standard, and EVENTS PRO. All event modules have been upgraded and are super fast!
Thursday, Jan. 23, 2025: 1 PM - 2 PM EST
Thursday, Jan. 30, 2025: 2 PM - 3 PM EST
Thursday, Feb. 6, 2025: 11 AM - 12 PM EST
Thursday, Feb. 13, 2025: 1 PM - 2 PM EST
Thursday, Feb. 20, 2025: 2 PM - 3 PM EST
FREE Event / Exercise Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place. Consultation sessions are limited up to one hour. Visit the bottom of the Training & Support Page to schedule.
FREE Training Consultations
Salamander is offering FREE Training Consultations to customers who are interested in having a one-on-one session with a Salamander expert to discuss an upcoming event or exercise. Utilize this consultation time to walk through how you plan to utilize Salamander, ask questions, and get a refresher on any items you are subscribed to before your event / exercise takes place.
There is a limited number of consultations that are available each month. Consultation sessions are limited up to one hour. To request a consultation time, CLICK HERE to send the request form. For general questions on consultations, please reach out to training@salamanderlive.com.
