Downloads & Specifications

For convenience to Salamander customers, we are providing easy access to solution installation guides and links to download the mobile applications!Ā 

Please make sure your software is up-to-date. To check your software version, click the "About" option in the software. Links below will also include the most up-to-date sub version (example: 5.0.1 )

PC BASED SOFTWARESOFTWARE VERSIONGUIDE
COMMAND icon   Install COMMAND Version 4.0 pdf icon
RAPIDTAG icon   Install RAPID TAG Version 5.0 pdf icon
If your PC is not running on Windows 10 OS, you will need v4.0.
Please contact support for the correct software.
RAPIDTAG EVAC icon   Install RAPID TAG EVAC Version 4.0 pdf icon
ID Designer icon   Install ID DESIGNER Version 4.0 pdf icon

If you need more information, please contact support.

Salamander Software Installation Requirements

For a PDF Version CLICK HERE

ANDROID MOBILE SPECS
Platform Android
Operating System Android 6.0 and above
Avg. Cellular Data Usage (per record during event) 1k
Supported MFG's Google (Pixel / Nexus), Samsung, Motorola, Asus, Acer, Panasonic, HP, LE
APP Name TAG APP TRACK APP INVENTORY APP
Storage Size on Device 18.03 MB 16.59 MB 58.75 MB
Rear Facing Camera YES - Minimum 5 megapixels @ 1080p
Available on Mobile Phone YES
Available on Tablet YES
iOS MOBILE SPECS
Platform Apple
Operating System iOS 10.0 and above
Avg. Cellular Data Usage (per record during event) 1k
Supported MFG's Apple

APP Name TAG APP TRACK APP INVENTORY APP
Storage Size on Device 14.7 MB 18.1 MB 55.4 MB
Rear Facing Camera YES
Available on Mobile Phone YES
Available on Tablet YES

PC SOFTWARE AND OPERATING SYSTEM REQUIREMENTS


WINDOWS OPERATING SYSTEMS:

  • Windows 10 (x86 or x64) works with COMMAND, RAPID TAG (version 5.0), RAPID TAG EVAC, and ID DESIGNER
  • Windows 7 Home Premium or above (x86 or x64) works with COMMAND, RAPID TAG (version 4.0 or earlier), RAPID TAG EVAC, and ID DESIGNER
PC SOFTWARE Minimum System Requirements
Software COMMAND ID DESIGNER*, PRINT CONTROL, RAPID TAG, RAPID TAG EVAC
Processor 1.4 GHz 1 GHz
RAM 3 GB 2 GB
Screen Resolution 1024 x 768
Free Hard Disk Space 8 GB 1 GB
Free Hard Disk Space 1 3
Internet Information IIS 7.5 or above N/A

An internet connection is required for downloading software, licensing PC applications, and synchronizing data to SalamanderLiveā„¢ during an event.

*NOTE: ID DESIGNER is not compatible with Microsoft Surface Pro tablets.

DISCONTINUED PRODUCTS: MobileExpress, Mobile ICS/EMS, ResourceMGR, ResourceMGR Web, and interTRAX Exchange.

+ 1.1M

CREDENTIALS HAVE BEEN ISSUED USING THE SALAMANDER PLATFORM

+ 30K

FEDERAL, EMERGENCY SERVICE, AND HEALTH AGENCIES ARE USING THE SALAMANDER PLATFORM