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Quick Troubleshooting

Having trouble with your software?

Here are a few things to verify before contacting Salamander:


  • Does your agency have a current subscription or maintenance agreement?

  • Have you been granted access from your administrator?

  • Are you using the correct Login and Password?

If the answer to all of these questions is YES and you still cannot use the software or have another issue, Contact Salamander.

700,000+

PERSONNEL IDs HAVE BEEN ISSUED USING THE SALAMANDER PLATFORM

19,000+

FEDERAL, EMERGENCY SERVICE AND HEALTH AGENCIES ARE USING THE SALAMANDER PLATFORM